Social CRM

Drive additional value from existing systems by integration select social data with CRM to:
  • Generate new leads through extended reach and viral marketing
  • Trigger sales opportunities based on community activity
  • Enhance transactional CRM data with more social data to better understand customers
  • Leverage targeted outreach to pull CRM contacts into community where greater information sharing takes place

Contact us to learn how our technology experts can help you get the most from your CRM system.

Results

Many talk about them.
Few can show them.

Ogilvy
Kodak Gallery: Online community wins 2009 Effie Award for social media excellence. Social media strategy leads to 25% of site visitors purchasing products.


Isobar
Adidas: Mobile campaigns earn industry acclaim and deliver soaring revenues to adidas. 2007 and 2008 NBA campaigns honored with global MMA awards.

Crispin Porter + Bogusky
CP+B pilots a groundbreaking campaign for VW - and then entrusts INgage Networks™ with one of the largest social media initiatives they’ve ever undertaken.

Agency Solutions

90% of Chief Marketing Officers's are looking to their agencies to use ‘pull interactions’ such as social media vs. traditional push campaigns. (AdWeek 12/08)

When you incorporate social efforts into your campaign, lean on our Enterprise 2.0 solutions as your technology backbone. With award-winning online and mobile platforms, you can count on:

  • Results: We develop strategies that maximize returns and deliver long-term dividends
  • Flawless delivery: With ten years of experience, words like ‘on-time’, ‘on-budget’ and ‘no surprises’ are part of our DNA
  • Sales and creative support, when you need it
Agency Solution Recommendations

We understand that Facebook and Twitter strategies have real value. We aren’t talking about replacing those strategies – we’re talking about making them better.

Our Business Services are designed to stand alone, wrap around your campaigns, or tie it all together:

Drive Revenue & Quality Leads

Turn customers into brand advocates as they share ideas, stories and product recommendations that drive sales. Reach new audiences online with the strength of peer-influenced purchasing decisions and viral marketing.
We Recommend ELAvate

We recommend Elavate Crowdsourcing
Transform content into revenue

We Recommend ELAvate Movo
Extend advertising campaigns to mobile
Improve Success of New Products & Services

Incorporate customers into product R&D to improve products or launch new ones. Expand beyond focus groups and let the entire market share their product preferences.
We Recommend ELAvate

We recommend Elavate Crowdsourcing
Discover new ideas & priorities

Manage Events, Campaigns, Promotions

Align program agendas with customer input. Win their attention during events through mobile promotions. Create an online environment where attendees can continually connect, share and learn.
We Recommend ELAvate
We recommend Elavate Crowdsourcing
Discover new ideas & priorities

We Recommend ELAvate Movo
Broadcast promotions, updates or exclusive offers during events Elavate Community
Extend the entire conference experience online
Strategic Consulting


We’re more than a platform provider. We’re experts in the field. Lean on our team of experts to help define your social strategy and ensure it delivers ROI. Our expertise encompasses social media strategy, technology and market research. Contact us to learn more.

From the Analysts
By Jeff Zabin, Aberdeen
Research as reported in
CRMBuyer, August 2009
Kodak launched the Idea Center, an online community powered by INgage Networks...Investing in the initiative was easy to justify for Kodak, and the business benefits have been even greater than expected.

The ultimate measure of success is how far we’ve moved the needle both in terms of customer satisfaction and sales revenue – Jeffrey Hazlett, Kodak’s chief business officer

Featured VideoFeatured Videos: Adidas, IsobarView Featured Video
Already Have a Social Media Strategy in Place?

Our Business Services work in conjunction with your existing strategies to make them even better.

No need to un-do what's already been done.
Contact us to learn how we can help you deliver even greater returns from your investments.

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