Analysts

INgage Networks is one of 15 vendors included in Gartner’s Magic Quadrant for Externally Facing Social Software. The leading analyst firm highlights our following strengths:

Strong analytics with an underlying data warehouse, reporting and online analytical processing engine
Services for designing and implementing a community strategy
Robust support for mobile computing

This Forrester research provides an overview of the dominant vendors in the enterprise social networking space and their strategies.

According to the report, the core use case for INgage Networks is “internal and external networks for purposes such as crowdsourcing and white label social networks in product development.”

“With hotly-contested Congressional and Gubernatorial races across the country, this type of solution [ELAvate Campaign] is exactly what the market needs. I haven’t seen another enterprise software vendor offer a packaged-solution for political campaigns like this.”

- Alan Webber, Gov 2.0 Analyst and Partner, Altimeter Group

Gartner’s Magic Quadrant for Social Software in the Workplace includes analysis on 35 software vendors in the space. According to the report, INgage Networks offers a capable and successful offering in social CRM, with organizational strengths that include:

Strong cross-industry customer base with robust workforce and externally facing implementations
Strong analytics capability with an underlying data warehouse; reporting and online analytical processing engine
Services for community initiative strategy, design and implementation
Robust support for mobile computing

"This is the first solution I've seen that takes a fully integrated approach. I've looked at a lot of [competitor] platforms. They typically pick one area of the social business problem - but the problem is that it's a complete enterprise transformation that's needed, both internally and externally. Companies don't have to figure it all out at once. They need a complete platform that allows them to get there in phases, making incremental improvements over time to allow for adoption and culture change."

- Michael Fauscette, GVP, Software Business Solutions, IDC

"ELAvate should certainly be on the short list for any organization looking for a platform on which to launch an Enterprise Social Network."

- William Zachmann, Senior Analyst, Wainhouse Research, June 2009

"...INgage Networks, all cater to the corporate B2B market. These vendors provide long term community experiences for brands."

- Jeremiah Owyang, Partner, Altimeter Group

"A pioneer in creating private social networking sites in government as well as large corporations, INgage Networks may be in the right place at the right moment."

- Mark Koenig, Former Vice President, Saugatuck Technology

As reported in CRM Buyer by Jeff Zabin, Research Fellow at Aberdeen Group, August 2009

"Kodak in May 2007 launched the Idea Center, an online community powered by INgage Networks…Investing in the initiative was easy to justify for Kodak, and the business benefits have been even greater than expected."

"The ultimate measure of success is how far we’ve moved the needle both in terms of customer satisfaction and sales revenue."

- Jeffrey Hayzlett, Former Chief Marking Officer, Kodak