Understanding your members is the key to driving action and creating compelling events. INgage Networks™ provides deep insight into multiple facets of the members and how they interact.
How much content are members contributing? Is your content generating the response you want? We create an environment that allows you to mine how people are engaging throughout your community.
Who are your top bloggers or contributors? Quickly identify influencers, and leverage those relationships. We apply the Six-Sigma methodology to ensure you’re measuring the actual voice of your customer.
The ultimate in approval indexes, we follow a Rasmussen-type approach to help you identify strong opinions – either positive or negative. Quadrant view enables you to immediately identify which opinions are the strongest, and which ones you can’t afford to ignore.
Cohort analysis allows you to segment members into groups to evaluate and compare behaviors. This is critical in market research that requires segmentation based on demographics such as membership tenure, age groupings, male/female. We are unique in our ability to deliver these crucial analytics, and it can only be done in a data warehouse environment.
Analytics
Why a Data Warehouse?
Our award-winning ELAvate platform is at the core of all of our Business Services. ELAvate has been named the industry’s ‘Best Social Networking Solution’ for enterprises two consecutive years.
Many talk about them.
Few can show them.
HGTV- Rate My Space
ELAvate supported RateMySpace community demands, with plenty
of room to spare.
The true benefit of reporting and analytics comes from a flexible data warehouse that allows comparison on multiple levels. This enable you to deliver business value and ROI through proven performance measurement methodologies.
We are the only enterprise social computing provider to offer you a true dimensional data warehouse with the ultimate in flexibility, cohort analysis and comprehensive integration with existing reporting systems.
Understanding your members is the key to driving action and creating compelling events. INgage Networks™ provides deep insight into multiple facets of the members and how they interact.
How much content are members contributing? Is your content generating the response you want? We create an environment that allows you to mine how people are engaging throughout your community.
Who are your top bloggers or contributors? Quickly identify influencers, and leverage those relationships. We apply the Six-Sigma methodology to ensure you’re measuring the actual voice of your customer.
The ultimate in approval indexes, we follow a Rasmussen-type approach to help you identify strong opinions – either positive or negative. Quadrant view enables you to immediately identify which opinions are the strongest, and which ones you can’t afford to ignore.
Cohort analysis allows you to segment members into groups to evaluate and compare behaviors. This is critical in market research that requires segmentation based on demographics such as membership tenure, age groupings, male/female. We are unique in our ability to deliver these crucial analytics, and it can only be done in a data warehouse environment.
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We understand that at an enterprise level, social data must integrate into your existing business applications and processes
Single Sign-ons, CRM lead generation and Web analytics are just a few of the ways we can integrate our platform with enterprise systems. Contact us to learn how our technology experts can help you get the most from your existing systems like CRM, ERP and HR
Contact us to learn more about our consulting services.
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