Connect with Consumers - Enterprise 2.0 solutions enable you to increase awareness, trial and preference of your products

Social CRM

Drive additional value from existing systems by integration select social data with CRM to:

Generate new leads through extended reach and viral marketing
Trigger sales opportunities based on community activity
Enhance transactional CRM data with more social data to better understand customers
Leverage targeted outreach to pull CRM contacts into a community where greater information sharing takes place

Results

Many talk about them.
Few can show them.

Kodak Gallery: Online community wins 2009 Effie Award for social media excellence. Social media strategy leads to 25% of site visitors purchasing products.

Adidas: Mobile campaigns earn industry acclaim and deliver soaring revenues to adidas. 2007 and 2008 NBA campaigns honored with global MMA awards.

Men's Health: Delivers 10x ROI in just six month; wins magazine industry’s 2009 award for best community.

Read More
Social Media Case Studies.

Our Enterprise 2.0 solutions enable you to increase awareness, trial and preference of your products while:

Building a loyal following of brand advocates
Creating smarter, more successful products
Increasing sales while decreasing costs
…and most importantly, ensuring your marketing dollars deliver ROI

We've delivered results for some of the world's most recognizable brands. We leverage this experience, along with our award-winning enterprise technology, to ensure your success.

We understand that Facebook, Twitter and other social media strategies have real value. We aren't talking about replacing those strategies - we're talking about making them better.

Our Business Services are designed to stand alone, wrap around your campaigns, or tie it all together:

Turn consumers into brand advocates as they share ideas, stories and product reviews and recommendations that drive purchase decisions. Reach new audiences, increase your search results and grow your awareness with the power of peer-to-peer learning and viral marketing.

Transform content into revenue

Promote products anytime, anywhere

Gain insight into your target and leverage their participation to improve R&D. Reduce the risks of launching new products by creating ones with your markets' needs and wants in mind, increasing sales while reducing time and costs.

Discover new ideas & priorities

Mine conversations for insight and understanding

Keep audiences connected and encourage long-term value by facilitating direct involvement and communication with the brand. Fuel customer retention by offering them a unique online experience that translates into real value for your target, whether it be knowledge, connection or savings.

Keep up with consumer’s ever-changing lifestyles and needs s

Keep consumers abreast with new products and promotions

Create lifelong brand engagement and continuous conversation

We're more than a platform provider. We're experts in the field. Lean on our team of experts to help define your social strategy and ensure it delivers ROI. Our expertise encompasses social media strategy, technology and market research. Contact us to learn more.

Join our
Community

Chat with a
Representative

Connect With Us

From the Analysts

By Jeff Zabin, Aberdeen
Research as reported in
CRMBuyer, August 2009

Kodak launched the Idea Center, an online community powered by INgage Networks™...Investing in the initiative was easy to justify for Kodak, and the business benefits have been even greater than expected.

The ultimate measure of success is how far we’ve moved the needle both in terms of customer satisfaction and sales revenue – Jeffrey Hazlett, Kodak’s chief business officer

Consumer Packaged Goods