Healthcare

How can you keep your business healthy when a rise in uncompensated care, staffing shortages and dwindling budgets can all impact your ability to deliver?

Our Social Commerce solutions enable your organization to thrive by strengthening the relationships that drive your business:

  • Cultivate a customer-centric environment that increases revenue - patient satisfaction, repeat business and referrals
  • Enable healthcare professionals to collaborate online, share expertise and create greater operating efficiencies
  • Strengthen internal and external relationships that promote delivery enhancement and opportunities for new revenue

Take a look below at some of the ways our enterprise social software solutions can help you deliver ROI.   

Social Commerce Solutions in Action

How do you connect disparate networks of healthcare providers – and leverage that connection to drive revenue?

Here’s how our customer MAKO does it:

MAKO Healthcare
  • Private social network connects product-certified surgeons from around the world and fosters online collaboration
  • Collaboration and knowledge share speeds training, drives adoption and increases sales of products
  • Community supplements company’s annual conference, keeping healthcare professionals connected for continued learning and eliminating the need for additional events/travel
How Can Social Commerce Benefit Your Organization?
Revenue
Turn customers into advocates as they share ideas and experiences that drive repeat business and referrals.
New Patients
Reach new audiences online and increase brand awareness through peer recommendations and viral marketing.
Productivity
Enable employees to share expertise, find answers, and speed problem-solving.
Retention
Build loyalty and reduce turnover through stronger engagement with customers and employees.
Product Success
Improve products and services, or launch new ones, by tapping into customer insights for R&D.
External Relationships
Cultivate partnerships with physicians, vendors or suppliers that can lead to referrals, cost reductions and new opportunities.

Learn how our award-winning enterprise social software platform enables Social Commerce.

From the Analysts
IDC
IDC recognizes INgage Networks – one of only 10 companies – for its innovative approach to social business solutions, in the study Innovative Software Companies Under $100 Million to Watch, 2010


More from the analysts

healthcare
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