Our Services

Your SaaS solution always includes services by a dedicated, professional team:

  • Dedicated Account Manager to provide strategic counsel
  • Dedicated Project Manager and Technical Delivery Leader
  • 24x7 customer service and monitoring
Results

Many talk about them.
Few can show them.



HGTV- Rate My Space

ELAvate supported RateMySpace community demands, with plenty
of room to spare.

EASE - Solution Delivery
ELAvate Approach to Solution Execution

Over the past decade, we’ve developed a very mature implementation process that is not typically found in this industry. Rivaling some of the world’s most established technology vendors, EASE combines the benefits of comprehensive enterprise implementation planning with the speed of SaaS.

Here's how the EASE process works to ensure your success:

We remove uncertainty, allowing you to focus on your public mission.

At kick-off, we provide a clear roadmap and schedule as to how we will proceed to capture your needs, deliver your solution, and assist you in the public launch to your members. This path is based on detailed project plans, resource planning tools, configuration questionnaires and timelines developed over many implementations.

Our knowledge becomes your knowledge.

EASE embeds spiral development processes into its core, enabling us to progressively transfer more and more knowledge to you over the life of each deployment. Each round of knowledge transfer is interactive and combines feedback, along with the sharing of our deep understanding, to help you manage your solution and achieve success.

Faster, better, smarter.

We built EASE using core principles from Lean Six Sigma (6σ) process design. This enables us to incorporate past project data to continuously refine our process, making it faster, more efficient and more predictable for you as we proceed through each phase of the program.
EASE Earns Acclaim

You've heard about our platform awards. But our solution delivery methodology is equally as impressive and has been featured in the book, The Business of IT Dollars: How to Improve Service and Lower Costs (Robert Ryan (IBM) 2009). In between technology leads from Forbes and the United States Navy, INgage Networks™’ CIO shares our EASE delivery method (among other insights).

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