Social Software in the Workplace
4 Success Stories of Internal Collaboration
Included in Gartner's 2009 Magic Quadrant for Social Software in the Workplace and recognized by the SIIA as having the "Best Social Networking Solution" 2 years in a row, we at INgage Networks™ remain on the cutting edge of enterprise social media technologies. This white paper outlines the value behind internal social networks and the reasons why internal collaboration software is fast becoming a "must-have," and offers four real-world examples of social software in the workplace.

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2009 Social Media Industry Report: Consumer Goods
Take advantage of forward-thinking technology to reach the millennial consumer
Take advantage of forward-thinking technology to reach the millennial consumer It’s no secret: Consumer goods business plus technology decisions create success. But while many companies are just now determining how to survive the economic tsunami, the best are taking advantage of the trends and already positioning for the upturn. In this industry report, we provide a snapshot of enterprise social media adoption by vertical, online behavior of CPG customers, millennial consumer trends, and recommended tactics for staying one step ahead of your consumer goods competition.

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CPG Battlecard
6 ways consumer goods firms can win with social media
Long gone are the days when consumer goods manufacturers could simply produce to capacity and adopt a “push” model for product sales. Today, CPG firms need to be smarter about meeting consumer needs, while managing inventories better. This at-a-glance battlecard gives practical steps for using social media to connect prospects to their peers, meet customers where they are, and build a pipeline for sales.

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Transparency, Participation and Collaboration with INgage Networks’ Solutions
How INgage Networks' Government 2.0 solutions enable agencies to meet the requirements of the American Economic Recovery and Reinvestment Act of 2009
The use of Government 2.0 solutions - in a secure, enterprise-appropriate manner - is more important than ever. This white paper describes how government agencies can quickly use a combination of Government 2.0 transparency and open government solutions provided by INgage Networks to meet the requirements of Title XV of the American Economic Recovery and Reinvestment Act of 2009 (the “Act”), make public outreach more effective, and improve the efficiency of inter-agency coordination.

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The Business of Government
Why government leaders should behave like brands
Social media and mobile outreach have become a standard way of interacting and engaging with consumers. As a result, many brands - including President Barack Obama - have acted accordingly and have been met with great success. This white paper enables government leaders to learn from this success to better engage constituencies and bring the voice of the public back into governmental processes.

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Transform Your Business Networks
How your existing networks can electrify your business
This white paper provides a practical 'how to' guide explaining how your organization can achieve remarkable advances in business metrics - both top-line revenue growth and business efficiencies that lower costs and build margins - by enabling your most important yet oftentimes underutilized asset: your networks.

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When Commanding the Stage Means Passing the Mic
How amplifying the voice of the consumer can add value to your organization
This white paper explores the value of many - and the role that customer engagement will play in shaping the future of our businesses, our government, and our economy.

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Not all Communities are Created Equal
5 things you need to know to get people to your online community.and keep them there
This paper explores the differences between creating crowds versus building high-value communities, and outlines five characteristics that are necessary to sustain participation and deliver results for your organization. Customer success stories are explored, as well as examples of online communities that successfully demonstrate these five characteristics.

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Risky Business
How SaaS solutions can protect your online community’s valuable information and assets
This paper explores the many security risks that are alleviated by a powerful Software as a Service (SaaS) solution and also provides an analysis of the build versus buy decision.

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CRM: It’s time to stop talking to them and start conversing with them
Integrating enterprise social networks to create conversation through customer engagement
This paper will explain how the integration of enterprise social network solutions can help organizations leverage this new world through existing CRM systems, enabling the next generation of CRM 2.0 to engage the social customer.

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