Security in the Social Cloud De-Mystified
Security in the Social Cloud De-Mystified
How to manage your cloud computing IT risks
Compliance and risk management. Service integrity. Information protection. These are the types of issues facing IT professionals as they assess the risks of moving to cloud computing. With the overwhelming majority of enterprises expected to adopt the social cloud in the near-term, this white paper provides a high-level overview of the risks and myths associated with this decision. After reading this paper, you’ll be prepared with questions to ask your perspective vendors - as well as testing protocol you should demand - to ensure your business remains protected in trustworthy hands.

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Is Social Business really what you need?
Here’s why we put Business first, Social second.
For many, social is referred to as a ‘new way of doing business.’ A revolution of sorts. Giving power to the people. Disruption. At INgage Networks, we take a different approach …one that is catered to the enterprise. This white paper explores the ramifications of prioritizing social over your business needs. In this white paper you’ll gain an understanding of the INgage Networks difference: how we ensure your business needs remain first, and why we may be the right choice for enterprise social software.

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eBook: How to Rebrand a 10-Year-Old Company in Six Weeks
Faster than a speeding bullet, more powerful than a locomotive: it’s marketing to the rescue!
If you are a lean, resource-constrained marketing team charged with the monumental task of rebranding an established company, take a deep breath and hear these words: it is possible. The following eBook provides tips and ‘lessons learned’ from those who have been in your shoes…and lived to tell about it.

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Maximize the Value of Customers Through Social Commerce
How Online Customer Communities Fuel Growth, Revenue and Loyalty
The recent economic downturn has underscored the importance for an organization to show a compelling Return on Investment (ROI) from every dollar spent. And with the CMO at the helm of both customer growth strategies and the budget spend, creating social commerce is more vital today than ever. Not surprisingly, online community membership and behavior are driving forces when it comes to calculating ROI and also represent areas where an enterprise can get the greatest lift at the lowest possible cost. This white paper demonstrates how you can effectively use online communities to create revenue growth and exponentially increase the value of your customer base.

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Ten Best Practices for a Successful Mobile Marketing Campaign
How to Get Started with Mobile SMS
Whether at home or on the road, consumers are attached to their mobile phones. In fact, mobile is fast becoming the most immediate and personal tactic of choice for brands who wish to connect with on-the-go consumers. INgage Networks’ proprietary mobile marketing platform— MOVO—helps brands and government organizations engage their target audiences where they work, live, and play. Winner of the global Mobile Marketing Award for "Best Use of Marketing, Cross-Media Integration,” our team has learned how best to implement successful mobile marketing campaigns. This document walks you through ten steps on how to get started.

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Six Best Practices for Growing a Successful Online Consumer or Constituent Network
How to plan, implement, manage, and grow successful Gov 2.0 and Enterprise 2.0 communities
Looking to create an online consumer or constituent network but don’t know where to start? Our latest white paper outlines six best practices for planning, implementing, managing, and growing successful destination communities—either enterprise or Gov 2.0. Learn from our 10+ years of experience and let us help you pull network value from your social media efforts.

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Health 2.0 White Paper
Health 2.0: Three Ways to Increase Engagement and Revitalize Your Healthcare Systems with Social Media
Healthcare is on everyone’s minds these days. And with seventy-two percent of people using social media sites “all or some of the time” to educate themselves about specific health conditions and two-thirds of all U.S. physicians believing that more informed patients is a good trend, the time is now to leverage social production. But how do you fully engage the power of social media when it comes to healthcare? In this Health 2.0 white paper, you’ll learn how progressive healthcare providers are leveraging social media to connect disparate networks of employees, patients, and partners while improving the quality of care for their patients.

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Healthcare Battlecard
Taking Care of Patients, Taking Care of Business
According to a survey by Ad-ology Research, one in four hospital or urgent care patients is influenced by social media, with women accounting for approximately 60% of those who research family doctors online. By taking advantage of social media’s influence and leveraging social network technology, healthcare providers can improve patient volume and loyalty, community outreach, and direct engagement with employees, patients, and partners. Our social network software helps you realize information distribution and capture patient feedback and social collaboration in real time. Download this Healthcare Battlecard, and learn how to overcome the most common healthcare hurdles by improving your patient, partner, and employee engagement.

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Social Media Overview for Healthcare Providers
Social network software advances the healthcare industry
As a valued healthcare provider, you understand that quality care requires the best staff, superior service delivery, and effective cost management. But in a world where uncompensated care is on the rise, budgets are dwindling, and staff cuts are the only constant, how do you protect your patients and your profits? Download your free Social Media Overview today, and learn how Health 2.0 has changed the competitive landscape, what you can do to keep pace, and how you can best leverage enterprise social media to enhance service delivery and grow your bottom line.

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Three Benefits of Cloud Computing vs. On-Premise Social Software
Why SaaS Is More Vital Than Ever
At INgage Networks™, we remain on the cutting edge of enterprise social media and Gov 2.0 technologies. Our cloud computing platform (which stands for “Engage. Listen. Act.”) has won multiple awards, even before the cloud concept started to gain major traction. Cloud computing (or SaaS) can be summarized in five words: cost-effective, enterprise-flexible, hosted, scalable, and user-centric. In this white paper, we outline three tangible benefits that Software as a Service (SaaS) has over its on-premise counterpart and why low cost is just one of the advantages.

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Social Software in the Workplace
4 Success Stories of Internal Collaboration
Included in Gartner's 2009 Magic Quadrant for Social Software in the Workplace and recognized by the SIIA as having the "Best Social Networking Solution" 2 years in a row, we at INgage Networks remain on the cutting edge of enterprise social media technologies. This white paper outlines the value behind internal social networks and the reasons why internal collaboration software is fast becoming a "must-have," and offers four real-world examples of social software in the workplace.

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2009 Social Media Industry Report: Consumer Goods
Take advantage of forward-thinking technology to reach the millennial consumer
Take advantage of forward-thinking technology to reach the millennial consumer It’s no secret: Consumer goods business plus technology decisions create success. But while many companies are just now determining how to survive the economic tsunami, the best are taking advantage of the trends and already positioning for the upturn. In this industry report, we provide a snapshot of enterprise social media adoption by vertical, online behavior of CPG customers, millennial consumer trends, and recommended tactics for staying one step ahead of your consumer goods competition.

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CPG Battlecard
6 ways consumer goods firms can win with social media
Long gone are the days when consumer goods manufacturers could simply produce to capacity and adopt a “push” model for product sales. Today, CPG firms need to be smarter about meeting consumer needs, while managing inventories better. This at-a-glance battlecard gives practical steps for using social media to connect prospects to their peers, meet customers where they are, and build a pipeline for sales.

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Transparency, Participation and Collaboration with INgage Networks’ Solutions
How INgage Networks' Government 2.0 solutions enable agencies to meet the requirements of the American Economic Recovery and Reinvestment Act of 2009
The use of Government 2.0 solutions - in a secure, enterprise-appropriate manner - is more important than ever. This white paper describes how government agencies can quickly use a combination of Government 2.0 transparency and open government solutions provided by INgage Networks to meet the requirements of Title XV of the American Economic Recovery and Reinvestment Act of 2009 (the “Act”), make public outreach more effective, and improve the efficiency of inter-agency coordination.

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The Business of Government
Why government leaders should behave like brands
Social media and mobile outreach have become a standard way of interacting and engaging with consumers. As a result, many brands - including President Barack Obama - have acted accordingly and have been met with great success. This white paper enables government leaders to learn from this success to better engage constituencies and bring the voice of the public back into governmental processes.

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Transform Your Business Networks
How your existing networks can electrify your business
This white paper provides a practical 'how to' guide explaining how your organization can achieve remarkable advances in business metrics - both top-line revenue growth and business efficiencies that lower costs and build margins - by enabling your most important yet oftentimes underutilized asset: your networks.

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When Commanding the Stage Means Passing the Mic
How amplifying the voice of the consumer can add value to your organization
This white paper explores the value of many - and the role that customer engagement will play in shaping the future of our businesses, our government, and our economy.

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Not all Communities are Created Equal
5 things you need to know to get people to your online community.and keep them there
This paper explores the differences between creating crowds versus building high-value communities, and outlines five characteristics that are necessary to sustain participation and deliver results for your organization. Customer success stories are explored, as well as examples of online communities that successfully demonstrate these five characteristics.

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Risky Business
How SaaS solutions can protect your online community’s valuable information and assets
This paper explores the many security risks that are alleviated by a powerful Software as a Service (SaaS) solution and also provides an analysis of the build versus buy decision.

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CRM: It’s time to stop talking to them and start conversing with them
Integrating enterprise social networks to create conversation through customer engagement
This paper will explain how the integration of enterprise social network solutions can help organizations leverage this new world through existing CRM systems, enabling the next generation of CRM 2.0 to engage the social customer.

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